Which strings are on my Mitchell Acoustic?
Most Mitchell acoustic guitars are strung with D’addario™ EJ16 light Phosphor Bronze Wound strings. However, the short-scale of the MDJ10 utilizes GHS Phosphor Bronze Extra Light (11-50gg).
Which strings are on my Mitchell Electric?
From the factory, most of our Mitchell electrics use D’addario® EXL120 nickel round wounds (9-42gg), while our Bass Guitars use D’addario® EXL170 45-100 gg light, long scale. The MM100 mini guitar features GHS® light gauge Boomers, 9-42gg.
How do I find the nearest Mitchell dealer?
Currently Mitchell guitars are available in the U.S. only. Guitar Center and Musician’s Friend are the exclusive retailers of Mitchell guitar products.
Can I order replacement parts?
Mitchell is proud to offer a range of service and replacement parts for our Mitchell guitars and basses. You can contact our customer support line at 1-877-712-7818, and they will help you find the part you need.
Do you offer phone support?
Yes, we offer live phone support Monday – Friday 8:00 a.m. – 5:00 p.m. MST. We can be reached at (877) 712-7818. For messages left after hours, you will receive a follow up call the next business day.
Does Mitchell offer any customized upgrade options?
Mitchell has worked to provide the best-in-class options regarding hardware and components, so at this time, we do not offer any customized upgrades, nor do we offer custom instruments or finishes.
However many of our dealers have a variety of additional parts available and a knowledgeable staff to help install anything you need.
Can I order a guitar in a color that I don't see on the website?
Because of the increasing demand for Mitchell guitars overall, Mitchell does not build custom guitars at this time. The only guitars and finishes available are those in the current catalog or on the website.
From time to time, we will offer limited production models such as anniversary guitars offered by different Mitchell retailers that feature non-standard combinations of hardware, finishes, etc. At Mitchell, we are always expanding our lineup based on input from our customers, so if you have an idea that you think we should incorporate into our lineup, let us know!
Clarification on Prop 65
The State of California has adopted what is referred to as “Proposition 65,” which is the “California Safe Drinking Water and Toxic Enforcement Act of 1986.” Any company that operates in California, sells products in California, or manufactures products that may be sold in or brought into California is subject to Proposition 65. Because our products are sold in California, Proposition 65 applies to us.
Proposition 65 requires warning labels on any product that may contain any of 770-plus elements that the California Environmental Protection Agency considers a carcinogen or a reproductive toxicant. These elements include lead (sometimes contained in the solder used to attach electronic parts to the printed circuit boards), brass, PVC and a multitude of other everyday elements. The list of elements changes often, making it difficult to keep track of the changing list of elements.
There are penalties for not complying with Proposition 65. Failure to label products may result in civil penalties. If a company’s product is sold or is purchased outside the State of California and brought into California, the company may still be found in violation.
Various trade organizations have issued notices to manufacturers warning of Proposition 65 and its implications. Included in the warnings were suggested methods of protection from Proposition 65 litigation and violations. Protection requires warning consumers about the possibility of dangers from products. A warning label such as the one we use is considered to comply with warning consumers.
We are providing warnings in an excess of caution and they should not be taken as an admission that a warning is required. The label does not necessarily indicate our products will cause you to contract cancer or reproductive harm if used as designed.
For more information about Proposition 65 visit the Office of Environmental Health Hazard Assessment and for a list of elements listed under Proposition 65 visit:
http://www.oehha.org/prop65.html
Does Mitchell offer an endorsement program?
Although Mitchell Guitars are not currently actively seeking endorsers, we are always interest in working with a handful of guitarists to help spread the word about our ever-expanding line of electric guitars.
Please email us at mitchellacousticguitars@gmail.com with your EPK (Electronic Press Kit), including links to your bio, photos, music, videos, upcoming shows and/or social media pages (Facebook/Instagram/Twitter).
Can I be a dealer?
Thank you for your support of Mitchell. Currently we are exclusively distributed by Guitar Center Inc. and we are not looking to add any further dealers or distributors at this time. Please feel free to send us your information and we will reach out to you if this changes.
Which strings are on my Mitchell Electric?
From the factory, most of our Mitchell electrics use D’addario® EXL120 nickel round wounds (9-42gg), while our Bass Guitars use D’addario® EXL170 45-100 gg light, long scale. The MM100 mini guitar features GHS® light gauge Boomers, 9-42gg.
How do I find the nearest Mitchell Electric dealer?
Currently Mitchell electrics are available in the U.S. only. Guitar Center and Musician’s Friend are the exclusive retailers of Mitchell guitar products.
Can I order replacement parts?
Mitchell is proud to offer a range of service and replacement parts for our Mitchell electric guitars and basses. You can contact our customer support line at 1-877-712-7818, and they will help you find the part you need.
How can I find the specifications on my particular model?
Simply click HERE (insert link to table) to download our complete specification table.
Do you offer phone support?
Yes, we offer live phone support Monday – Friday 8:00 a.m. – 5:00 p.m. MST. We can be reached at (877) 712-7818. For messages left after hours, you will receive a follow up call the next business day.
Does Mitchell offer any customized upgrade options?
Mitchell has worked to provide the best-in-class options regarding hardware and components, so at this time, we do not offer any customized upgrades, nor do we offer custom instruments or finishes.
However many of our dealers have a variety of additional parts available and a knowledgeable staff to help install anything you need.
Clarification on Prop 65
The State of California has adopted what is referred to as “Proposition 65,” which is the “California Safe Drinking Water and Toxic Enforcement Act of 1986.” Any company that operates in California, sells products in California, or manufactures products that may be sold in or brought into California is subject to Proposition 65. Because our products are sold in California, Proposition 65 applies to us.
Proposition 65 requires warning labels on any product that may contain any of 770-plus elements that the California Environmental Protection Agency considers a carcinogen or a reproductive toxicant. These elements include lead (sometimes contained in the solder used to attach electronic parts to the printed circuit boards), brass, PVC and a multitude of other everyday elements. The list of elements changes often, making it difficult to keep track of the changing list of elements.
There are penalties for not complying with Proposition 65. Failure to label products may result in civil penalties. If a company’s product is sold or is purchased outside the State of California and brought into California, the company may still be found in violation.
Various trade organizations have issued notices to manufacturers warning of Proposition 65 and its implications. Included in the warnings were suggested methods of protection from Proposition 65 litigation and violations. Protection requires warning consumers about the possibility of dangers from products. A warning label such as the one we use is considered to comply with warning consumers.
We are providing warnings in an excess of caution and they should not be taken as an admission that a warning is required. The label does not necessarily indicate our products will cause you to contract cancer or reproductive harm if used as designed.
For more information about Proposition 65 visit the Office of Environmental Health Hazard Assessment and for a list of elements listed under Proposition 65 visit:
http://www.oehha.org/prop65.html
Does Mitchell Electric offer an endorsement program?
Although Mitchell Guitars are not currently actively seeking endorsers, we are always interest in working with a handful of guitarists to help spread the word about our ever-expanding line of electric guitars.
Please email us at mitchellacousticguitars@gmail.com with your EPK (Electronic Press Kit), including links to your bio, photos, music, videos, upcoming shows and/or social media pages (Facebook/Instagram/Twitter).
Can I be a dealer?
Thank you for your support of Mitchell. Currently we are exclusively distributed by Guitar Center Inc. and we are not looking to add any further dealers or distributors at this time. Please feel free to send us your information and we will reach out to you if this changes.